Privacy Policy

Information we collect

We collect information that you provide directly and information generated through your use of our services:

• Account & contact information — name, business name, address, phone number, and email address you provide when requesting service or support.
• Service & network data — information needed to provision, operate, secure, and bill for your internet, voice, and managed-IT services.
• Website usage — standard log data such as IP address, browser type, and pages visited, used to operate and improve our website.

How we use information

We use the information we collect to:

• Provide, maintain, secure, and support your services;
• Communicate with you about your account, service status, and support requests;
• Bill for services and prevent fraud or abuse of our network;
• Comply with legal obligations and enforce our agreements.

How we share information

We do not sell your personal information. We may share information with service providers who help us deliver our services (such as network, billing, and support vendors) under confidentiality obligations, or when required by law, legal process, or to protect the rights, property, and safety of XtremeFiber, our customers, or others.

Data security & retention

We use reasonable technical and organizational safeguards to protect your information, and we retain it for as long as needed to provide services and meet our legal, accounting, and reporting obligations.

Your choices

You may request access to, correction of, or deletion of your personal information, subject to applicable law and our record-keeping obligations. To make a request, contact us using the details below.

Contact us

Questions about this Privacy Policy? Contact XtremeFiber at info@xtremefiber.com or 800 310 2692, Los Angeles, CA.